Support

For Xerci — Expense Tracker, contact developer Rzwan Ramazan at rzwanramazan@gmail.com.

Report a problem

Include your device model, operating-system version, app version if available, interface language, steps to reproduce and the expected result. Redact financial records and other people's names from screenshots. Never send passwords or verification codes. No fixed response time is promised.

Where are my records?

Guest records and settings stay on the device. Sign-in choices depend on the installed version. The current email-only iOS build supports optional email/password accounts and guest mode. The corrected iOS build adds optional native Google Sign-In and Sign in with Apple alongside email/password and guest mode; this does not announce its public release. These sign-in methods authenticate optional cloud accounts through Firebase Authentication. Records remain private: guest records stay on your device, while optional signed-in records sync to Firestore. Firestore cloud sync stores profile information, expenses, debts, installments, notes and settings. Removing the app may remove local records, but does not delete cloud data. Keep independent copies of important information.

USD and IQD rates

The exchange rate is entered manually. Check the rate and amounts before relying on charts, reports or converted values; Xerci does not provide live market rates or financial advice.

Account or cloud-data deletion

Account deletion is available in Settings and requires password reauthentication for email/password accounts or provider reauthentication for Google/Apple accounts, depending on the installed version and sign-in method. It removes the Firestore user document containing expenses, debts, installments, notes and settings, then deletes the Firebase Authentication account. In the corrected iOS build, Apple token revocation is also part of the deletion flow for Sign in with Apple accounts. Removing the app alone does not delete cloud data. Provider backups, security logs and other retention remain governed by applicable provider policies and legal requirements.

Email rzwanramazan@gmail.com from the email used for your account. Use the subject “Xerci account and data deletion”; say whether you want the account, records or both deleted. Verification may be required. Do not send your password. Provider backup/security retention remains subject to applicable policies. See the Privacy Policy for details.

Languages and service scope

The app supports Badini, Sorani, Arabic and English. It tracks expenses, debts and installments and presents charts/reports; it does not perform financial transactions, provide banking or personalized advice.

Optional sign-in provider information

When you choose Google or Apple sign-in in a supported build, the provider may supply an account identifier, name, email address (including Apple's private relay email if you choose Hide My Email), and profile image, where available. Firebase uses this information to authenticate your optional cloud account; profile information may be stored with that account. Not every provider supplies every field.